HR Operations Specialist - MENA

at TAIT Towers Dubai

PEOPLE OPERATIONS SPECIALIST - MENA

TAIT Towers is the Market Leader in designing, constructing and delivering world-class solutions for live experiences.

Whether it’s creating awe-inspiring spectaculars, complex touring stages, theatre engineering solutions, brand activations or cruise ship installations, TAIT delivers world-class solutions for live experiences. TAIT’s cutting-edge offerings continue to advance industry standards and exceed client expectations.
TAIT’s diverse group of clients include Taylor Swift, Cirque Du Soleil, The Metropolitan Opera House, NASA, National Geographic, Beyoncé and The Olympics.

Position Purpose:

The People Operations Specialist plays a foundational role in TAIT’s People department as the liaison between the Centres of Excellence (COEs), ensuring the clear and structured circulation of
information within the department. They minimise risk to the business by keeping track of compliance, conducting gap analyses in process and procedures, formulating policy recommendations, and researching best practices. The People Operations Specialist is responsible for fostering and cultivating a safe, equitable and agile environment for the department and for all TAIT employees.

Responsibilities:

Act as a People Team point of contact for MENA UAE and KSA employees. Lead and support the organisation with local team-building events and initiatives. Maintain employee files and records in electronic and paper form. Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organising team building activities. Ensure compliance with local labour regulations. Ensure timely and accurate liaison with Government Relations Officer tasks for Labour and Immigration process in UAE and KSA Ensure timely input of UAE and KSA payroll for review with PBP and forwarding to Finance. Maintain employee annual leave and accrual records, ensuring applicable local laws and regulations are followed. Support the Talent Acquisition COE by developing job descriptions, posting requisitions, pre-screenings, interviews. Ensure regular communication with MENA Freelancers Staffing Manager and Operations Team. Contribute to efficient and effective onboarding of new employees and ensure a local-global perspective. Provide visibility to the PBP regarding HR issues that arise, proactively suggest solutions. Direct employees to available resources and platforms and support them with usage where required. Roll out policies and processes in tandem with the PBP Team. Act as a liaison between the People Department and employees, addressing questions and concerns while offering guidance and resolution that supports TAIT’s purpose and beliefs. Lead the research, consultation, and development of People department policies and procedures, in line with legal best practices. Provide specialised support and delivery for human resources functions including employee relations, compensation and benefits, policies and procedures, training and development and any other function of the People team. Assist with conflict resolution and disciplinary actions in line with company policies, promoting a values-aligned approach. Oversee accurate and confidential HR records, ensuring data integrity in the HRIS for informed decision-making. Provide guidance in the performance management process to leaders, business partners, and employees, promoting growth and excellence. Conduct new employee orientations and facilitate the onboarding process. Coordinate training sessions and maintain training records. Help establish and monitor performance improvement plans. Remain up to date about labour laws and regulations to ensure compliance. Assist with government reporting and audits as necessary. Promote employee engagement and morale through the co-development events and initiatives. Assist in developing and implementing surveys, feedback, and action planning. Other duties may be assigned to meet business needs.
Competencies:
Effective written and verbal communication skills, written and verbal. Capacity to prioritise and multitask. Effective time management and organisational skills Problem-solving and analytical mindset Adaptability to an ever-changing environment Compliance-oriented mindset Skilled in conflict resolution with a compassionate approach Attention to detail. High ethical and confidentiality standards Focus on collaboration and teamwork. A commitment to ongoing professional development

Qualifications:

A bachelor’s degree in human resources, business administration, or a related field, or equivalent experience. 2+ years’ experience in an HR Coordinator, HR Generalist or other HR role partnering with all levels of the organisation, ideally in an organisation of 500+ employees. Comprehensive knowledge of HR laws, regulations, and best practices, particularly for the MENA region. SHRM, HRCI or CIPD certification a plus Experience working in a hybrid environment.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in TAIT Towers’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
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